{"id":20822,"date":"2026-06-01T11:27:51","date_gmt":"2026-06-01T09:27:51","guid":{"rendered":"https:\/\/www.chargein.com\/?p=20822"},"modified":"2026-06-01T11:31:11","modified_gmt":"2026-06-01T09:31:11","slug":"najczestsze-pytania-ev-stacje-ladowania","status":"publish","type":"post","link":"https:\/\/chargein.com\/en\/aktualnosci\/najczestsze-pytania-ev-stacje-ladowania\/","title":{"rendered":"Najcz\u0119stsze pytania EV\u00a0"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"20822\" class=\"elementor elementor-20822\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2614e95 e-con-full e-flex e-con e-parent\" data-id=\"2614e95\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c8ab069 e-flex e-con-boxed e-con e-child\" data-id=\"c8ab069\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22cdb10 elementor-widget elementor-widget-post-info\" data-id=\"22cdb10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-c7b5e29 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>June 1 2026<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35929bc elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"35929bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions about EV charging at ChargeIn \u2013 see how it works in practice<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ea75a5 elementor-widget__width-initial news-left-strip elementor-widget elementor-widget-text-editor\" data-id=\"7ea75a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">The ChargeIn electric vehicle charging network is growing dynamically. We support EV drivers on their journeys, focusing on accessibility and charging convenience. In response to the most frequently asked questions from our users, we have prepared a short FAQ explaining how the charging process, payments, and the use of the ChargeIn Go app and charging stations work.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fafa84a e-flex e-con-boxed e-con e-child\" data-id=\"fafa84a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2623ca elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"e2623ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ \u2013 practical answers for EV drivers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81cf39e elementor-widget__width-initial news-bullets elementor-widget elementor-widget-text-editor\" data-id=\"81cf39e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><b>How do I start charging at a ChargeIn station?<\/b><\/p><p class=\"p2\">You can start charging in three ways: via the ChargeIn Go app, an RFID card, or \u2013 depending on the station \u2013 directly via the terminal.<\/p><p class=\"p2\"><a href=\"https:\/\/chargein.com\/en\/aktualnosci\/instrukcja-ladowania-ev-na-stacji\/\">Charging instructions<\/a> for ChargeIn EV stations \u2013 please read before starting charging<\/p><p class=\"p2\"><b>What should I do before starting charging?<\/b><\/p><p class=\"p3\">Before starting a charging session, make sure the station is ready for use:<\/p><p class=\"p4\">the station is powered on and active<\/p><p class=\"p4\">no error messages are displayed on the screen or panel<\/p><p class=\"p4\">there is no information about a failure or shutdown<\/p><p class=\"p4\">the cable and connector are not damaged or blocked<\/p><p class=\"p1\"><b>Do I need to start charging before plugging in the cable?<\/b><\/p><p class=\"p1\">Yes \u2013 at most ChargeIn stations the rule is: start the session first, then connect the vehicle.<\/p><p class=\"p1\"><b>What payment methods are available?<\/b><\/p><p class=\"p2\">You can pay for charging by payment card (debit or credit), Apple Pay, or Google Pay \u2013 without the need to top up your account in advance.<\/p><p class=\"p1\"><b>Are funds reserved on my account during charging?<\/b><\/p><p class=\"p2\">Yes, the system may temporarily block a certain amount to secure the transaction. After the session ends, only the actual energy consumption is charged, and the remaining funds are released back to your account.<\/p><p class=\"p6\"><b>Why do I see a funds hold after an unsuccessful charging attempt?<\/b><\/p><p class=\"p6\">In case of an unsuccessful charging start (e.g. connection error, interrupted process, or technical issue), a pre-authorization hold may be placed on your account. This is not a payment \u2013 the hold will be automatically released. The release time depends on your bank and may take up to 14 business days.<\/p><p class=\"p1\"><b>Can I check my charging history?<\/b><\/p><p class=\"p2\">Yes, in the <a href=\"https:\/\/chargein.com\/en\/aktualnosci\/chargein-go-twoja-aplikacja\/\">ChargeIn Go<\/a> app  you have access to your full session history, energy consumption, and transaction details. This allows you to easily track your charging costs.<\/p><p class=\"p1\"><b>Can I use ChargeIn without the app?<\/b><\/p><p class=\"p2\">In many cases, yes \u2013 you can use an RFID card or a payment terminal.<\/p><p class=\"p8\"><b>Are ChargeIn charging stations available in Elocity?<\/b><\/p><p class=\"p8\">Yes, ChargeIn charging stations are available in the <a href=\"https:\/\/chargein.com\/en\/aktualnosci\/chargein-dolacza-do-elocity\/\">Elocity app<\/a>We are also present in many roaming platforms, including DCS, Shell, Greenway, etc.<\/p><p class=\"p8\"><b>How do I download the ChargeIn Go app?<\/b><\/p><p class=\"p10\"><span class=\"s1\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.chargein.charge&amp;pcampaignid=web_share&amp;fbclid=IwZXh0bgNhZW0CMTAAYnJpZBEwam5OUmZYV0tZb0dUZEx0ZnNydGMGYXBwX2lkEDIyMjAzOTE3ODgyMDA4OTIAAR5IgoxkYRJMtqENqwngl8q3jE4hcydyVIDhz6GvwRpUGU9Ehixm1dcK58NWLA_aem_w79zu_bPDWdIrIPFi8Easw\">Google Play<\/a>\u00a0<\/span><\/p><p class=\"p10\"><span class=\"s1\"><a href=\"https:\/\/apps.apple.com\/pl\/app\/chargein-go\/id6738378595?l=pl\">App Store<\/a>\u00a0<\/span><\/p><p class=\"p8\">Make sure you have automatic updates enabled or regularly check Google Play (or the App Store) for the latest version of the app.<\/p><p class=\"p8\">This helps you avoid issues and ensures you always use the full functionality of the app.<\/p><p class=\"p8\"><b>How to get an invoice in the ChargeIn Go app<\/b><\/p><p class=\"p8\">Adding your NIP (tax identification number) in the ChargeIn Go app is the first step to ensure that every EV charging invoice is automatically issued with your company details. <a href=\"https:\/\/www.chargein.com\/wp-content\/uploads\/2026\/01\/Instrukcja-dodania-NIP-w-ChargeIn-Go.pdf\">See details<\/a>.\u00a0<\/p><p class=\"p6\"><b>What should I do if the ChargeIn Go app is not working properly?<\/b><\/p><p class=\"p6\">Check if you have the latest version of the app (App Store \/ Google Play) and a stable internet connection. If problems occur, switch between Wi-Fi and mobile data, clear the cache, or reinstall the app. Also make sure your phone system is up to date and that login data and SMS messages are working correctly.<\/p><p class=\"p8\"><b>Where can I find the list of ChargeIn stations?<\/b><\/p><p class=\"p8\"><a href=\"https:\/\/chargein.com\/en\/lista-stacji\/.\/\">The list of ChargeIn charging stations is available<\/a>We also regularly publish updates about newly launched stations on <a href=\"https:\/\/l.facebook.com\/l.php?u=http%3A%2F%2Fwww.chargein.com%2F%3Ffbclid%3DIwZXh0bgNhZW0CMTAAYnJpZBEwam5OUmZYV0tZb0dUZEx0ZnNydGMGYXBwX2lkEDIyMjAzOTE3ODgyMDA4OTIAAR4xc1Ocs1YWz2BDwcPKoMyRGPaXR7H5Calo1f5LaXRCUUNjEW-VoOgXSnOHsw_aem_Fb2T6WncWZ6yLN9hQaMC_A&amp;h=AUBfp2eH9GyFjvDH3x5S_ctrhTZOCc6aH5gzz1UTfZ23CvvX0DtETCsB8U2IdHxR8R2M-UsRW8RA94mqe72YlbgnnqWj_o2nfLBLiLW93BWae-5JjxIa1BxyjPQxMesMhUagFixduq3oTsSUJbGDQ-I&amp;__tn__=-UK-R&amp;c%5B0%5D=AUCSCJi_8RlpyqwMFRwBHhQGetVsrWFOhgfskDBKe_sc3epOJaZ9I0VmgAD-Pw5v8QirKvLRxAHvYI1-305Qxi00F4D1qhuc7QmVvqrYCNAhG1iFHaPkOaJ1eidPWldANclA4RaFajKVVcW9xrgq_u9NG8w3_qDlDEkp0P9XVQwV-s-6-Yqi5boyYud-nYCQtV4\"><span class=\"s4\">www.chargein.com<\/span><\/a> and our social media channels.<\/p><p class=\"p8\"><b>Why didn\u2019t charging start or why was it interrupted?<\/b><\/p><p class=\"p8\">The most common reasons are:<\/p><p class=\"p8\">communication issue between the car and the station<\/p><p>too long delay in connecting the cable after starting the session<\/p><ul><li><span class=\"s5\">temporary technical error<\/span><\/li><\/ul><p class=\"p8\"><b>Why can\u2019t I unplug the cable after charging?<\/b><\/p><p class=\"p8\">In this case, try ending the session\/unlocking the cable directly from the car. If the session has ended correctly, the vehicle has likely locked the connector.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Odpowiedzi na najcz\u0119stsze pytania kierowc\u00f3w EV dotycz\u0105ce \u0142adowania na stacjach ChargeIn. Sprawd\u017a! Podr\u00f3\u017cuj wygodnie z ChargeIn!<\/p>","protected":false},"author":3,"featured_media":20440,"comment_status":"closed","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"ocean_post_layout":"full-screen","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"on","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"off","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"off","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"off","ocean_display_footer_bottom":"off","ocean_custom_footer_template":"","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":""},"categories":[11],"tags":[136,205,207,206,141,204],"class_list":["post-20822","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aktualnosci","tag-chargein","tag-elektromobilnosc","tag-faq","tag-pytania-i-odpowiedzi","tag-stacje-ladowania-ac","tag-stacje-ladowania-dc","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Najcz\u0119stsze pytania EV\u00a0 : ChargeIn<\/title>\n<meta name=\"description\" content=\"Odpowiedzi na najcz\u0119stsze pytania kierowc\u00f3w EV dotycz\u0105ce \u0142adowania na stacjach ChargeIn. 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